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A Happy Zappos Customer Says:

"I had just ordered these shoes yesterday evening (around six) and came home today in the afternoon (around four) to find them waiting for me. This is the second time that Zappos has done this and I cannot even express in words how spectacular this is. This is also the second time I've sent a message based on the immense satisfaction I've had with Zappos. And, I have to say, I'm going to keep doing this because I want you to know that I'm blown away every time this happens. No other store or website has ever been this ridiculously prompt when it came to shipping. They've never even been really prompt. This is wicked crazy and you're totally spoiling me. I love it. So, pretty much, it all comes down to this: if I don't need a pair of shoes in less than 24 hours, you can bet I'll be getting them here because you're that awesome. Caitlin "

Caitlin, Oct 26, 2007

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