My name is Craig. I recently ordered a pair of shoes from Zappos.com, and I must say I was extremely impressed. First off, the fact that you offer free standard shipping is great. You would be hard pressed to find another website that does the same. On top of that, I received an e-mail just hours after I placed my order saying that my shipment was being upgraded at no extra charge. I received my shoes within 1 day of placing the order! Great job guys. It definitely makes a difference to know that you will go out of your way to help out a customer. Thanks!
Canadian Shoppers