Very elegant shoe and the price was amazing. I am a new customer to Zappos and will remain forever! I called on Friday to place the order and I received my order the following day! The customer service representative whom I placed the order with was very pleasant and his customer service skills were amazing. I rushed home to get the order and to my surprise it was the wrong color. When I contacted Zappos to advise them of the error, the young lady was pleasant and apologized on behalf of the company. She rushed me out the correct pair and also offered me a coupon for the inconvenience. Customer service is awesome! Good bye department stores hello Zappos. You guys are the best!!!