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Superb Service - This was my first purchase from Zappos, and I couldn't be more impressed with their customer service and product quality. I buy a lot online, and this company is in my top ten of "the way to do it". I worked in customer service for years, and the guy who helped me is what I am always looking for.
~ Gary V, December 16 2008

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Zappos Core Values:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble