 |  |  | Dear Zappos, As a previous customer, I have loved the products set forth by you and I sincerely thank you for upgrading my order. I am always impressed by the shoes and apparel that you have implemented. It is with pleasure that I am able to say that I am a true Zappos customer and I will spread the news of the pride Zappos takes in its customers. Sincerely, Nick L. |  | ~ Nick L., April 22 2009
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