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A Happy Zappos Customer Says:

"Yay! Thanks! I always hope for the upgraded shipping e-mail. I've got three toddlers, and we lived on a little island off the coast of Rhode Island which had no children's shoe stores for the past eight years. I've probably ordered thousands of pairs of shoes from you, and always been amazed by your customer service, website, and easy returns. I was one of the early Zappos enthusiasts, I've told so many friends about you, and must say, I feel quite proud that you have done so well. We've moved to California now, so there are lots of great shoe stores, but I'd still rather shop at Zappos. Katie M."

Katie M., Mar 19, 2009

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