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A Happy Zappos Customer Says:

"To whom it may concern, I recently had to make a return and inadvertently packed an endorsed check (in a bank deposit envelope) along with the return. It didn't occur to me until after the package was in the mail what I had done. At this point I resigned myself that I wouldn't likely see the check again. Imagine my delight when I opened a letter from the folks at Zappos with my check inside. I would like to give thanks to the individual(s) who processed my recent return. However, there was no mention in the letter I received as to who handled my return. Possibly someone could trace back through the records to find the individual(s) who found my check, returned it, and thank them for me? I have always received such great service from Zappos and my most recent transaction is a great example of the terrific staff that makes Zappos such a good company. Thank you, Maude F."

Maude F., Jan 18, 2008

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